To call a Doctor in an acute Emergency call 01226 725555 during the following hours:

Rycroft Primary Care Centre
Monday to Friday: 08:00- 18:30

Please Note that calls are answered from 7.30am


South Hiendley Surgery
Monday, Tuesday & Friday: 08:30-11:30 and 15:30-18:00
Wednesday & Thursday: 08:30-11:30 AM only

Our Practice will be closed for staff training for a maximum of ten Wednesday afternoons (from 12 noon) each year.

• 14.05.2025
• 18.06.2025
• 16.07.2025
• 13.08.2025
• 17.09.2025
• 15.10.2025
• 12.11.2025
• 14.01.2026
• 11.02.2026
• 11.03.2026

Out of hours service - Telephone the NHS 111 service or use 111 online.

NHS 111 provides a national 24 hour a day, 7 days a week confidential health line, staffed by experienced nurses. They can be contacted on 111 and their helpline is a valuable source of information and advice. Please note this NHS 111 number can be used to phone in the case of an urgent problem when the surgery is closed.

If your situation is life threatening please phone 999. We are not an emergency service but do try to offer advice as available

When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. An emergency is a critical or life-threatening situation. Please see theNHS.uk website choices for further information.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

RING 999 for an Ambulance if you answer YES to any of the questions below:

Severe chest pain:

• Is the patient unconscious?
• Has the patient got a history of heart problems?
• Is the pain a crushing pain like a band around the chest?
• Is the pain moving into the jaw or arms?
• Does the patient feel sick?
• Is the patient sweating or clammy?
• Is the patient having breathing difficulties?

Unconscious:

• Is the patient unconscious?

Semi-conscious (or 'floppy' baby or child):

• Is the patient semi-conscious or floppy with any other of the following symptoms
• Difficult to wake? Stiff neck? Severe headache? Child with a high pitched whimpering cry? Purple or blood coloured rash? Photo-phobic?
• Is the patient a diabetic? Is the patient having breathing difficulties?
• Is the patient having chest pains?
• Has the patient got a history of heart problems?

Overdose and Semi-conscious:

• Is the patient unconscious or very drowsy?
• Is the patient having breathing difficulties?

Overdose and fully conscious:

• Is the patient having breathing difficulties?
• Is the patient a danger to himself?
• Is the patient a danger to others?

Severe breathlessness or collapse:

• Is the patient unconscious?
• Is the patient semi-conscious?
• Is the patient having breathing difficulties?
• Has the patient received a crushing or penetrating injury to head, neck, chest, abdo or thigh?
• Is the bleeding uncontrollable?

Serious head injury / Road accident:

• Is the patient unconscious?
• Is the patient having breathing difficulties?
• Is the patient fitting?
• Has the patient received a crushing or penetrating injury to head, neck, chest, abdo or thigh?

Epilepsy / Fitting:

• Is the patient still fitting? Is this the patient's first fit?
• Has the patient received a serious injury to the head?