CORONAVIRUS (COVID-19) - Patients seeking information on Coronavirus should go to NHS 111 online as NHS 111 is experiencing very high call volumes please use www.nhs.uk/conditions/coronavirus-covid-19/
We would like to thankyou for your co-operation, patience and understanding with regards to the changes we have had to implement at the Surgery in order to protect people's health.
PLEASE NOTE THAT THE DOORS WILL NOW BE LOCKED UNTIL FURTHER NOTICE.
IF YOU HAVE BEEN ASKED TO ATTEND THE SURGERY BY A GP OR NURSE ACCESS WILL ONLY BE GAINED VIA THE TELECOM SYSTEM ON THE FRONT DOORS.
IF YOU NEED YOUR PRESCRIPTION DO THE ABOVE AND A RECEPTIONIST WILL SPEAK TO YOU
IMPORTANT MESSAGE - Could we kindly ask that you DO NOT attend the Surgery unless you've been specifically invited by a GP/Nurse. Medications can be done via telephone between the hours of 11am-3pm/NHS App/Email - firstname.lastname@example.org or the Surgery post box located at the side of the front doors. It would be really helpful if this message could be passed onto relative, friends and family.
***IF YOU HAVE A NEW CONTINUOUS COUGH OR FEVER THIS IS NOW CONSIDERED TO BE A SUSPECTED CORONAVIRUS INFECTION. YOU SHOULD SELF ISOLATE AND CHECK NHS 111 WEBSITE FOR FURTHER INFORMATION. DO NOT PHONE 111 UNLESS YOU ARE UNABLE TO USE THE ONLINE SERVICE***
***AT PRESENT ALL ROUTINE APPOINTMENTS ARE CANCELLED - URGENT APPOINTMENTS ONLY***
Please wash your hands with warm water and soap regulary.
The following appointments will still be going ahead for the time being but maybe subject to change, as long as you are not displaying any of the symptoms.
Things that are currently not being actioned are ROUTINE BLOODS/ROUTINE 24HOUR BLOOD PRESSURE/EAR SYRINGING/SPIROMETRYS and B12 injections are currently being deferred for 3 months.
***ACCESS TO THE SURGERY***
DO NOT ATTEND THE PRACTICE WITHOUT FIRST SPEAKING WITH A MEMBER OF STAFF WHO WILL BE ABLE TO ASSIST YOU WITH YOUR PROBLEM. ALL APPOINTMENTS AT THE PRACTICE ARE CURRENTLY BEING TRIAGED.
48 HOURS OF NOTICE WILL BE ADHERED TO WHERE EVER POSSIBLE DUE TO LARGE VOLUMES OF MEDICATIONS BEING REQUESTED.
*** SICK NOTES ***
IF YOU REQUIRE A SICK NOTE FOR PROBLEMS UNRELATED TO THE CORONAVIRUS, PLEASE EMAIL THE PRACTICE ON - email@example.com. IF IT IS DUE TO THE CORONAVIRUS YOU MUST SELF CERTIFY FOR THE FIRST 7 DAYS. IF YOU REQUIRE A NOTE LONGER THAN 7 DAYS FOR CORONAVIRUS PLEASE CHECK THE NHS 111 ONLINE WESBITE FOR FURTHER DETAILS.***
PLEASE NOTE: *** THE GYM HAS NOW BEEN CLOSED UNTIL FURTHER NOTICE **
***South Hiendley Surgery*** - UNTIL FURTHER NOTICE SOUTH HIENDLEY SURGERY WILL ONLY BE OPEN VIA TELECOM ON THE FRONT DOOR FOR COLLECTION OF MEDICATIONS. THERE WILL BE NO FACE TO FACE APPOINTMENTS AT THE SURGERY. IF YOU NEED MEDICAL ADVICE PLEASE CALL 01226 725555.
***ALL FORMS AND SUBJECT ACCESS REQUESTS FOR MEDICAL RECORDS***
AT THIS PRESENT TIME WE CANNOT GUARANTEE THAT FORMS AND SUBJECT ACCESS REQUESTS FOR MEDICAL RECORDS CAN BE COMPLETED WITHIN THE CURRENT SET TIMESCALES.
OUR PRIORITY AT THE MOMENT IS TO PROTECT OUR STAFF AND PATIENTS.
*** BANK HOLIDAYS HOURS***
PLEASE NOTE THAT SURGERY WILL BE OPEN AS NORMAL ON FRIDAY 10TH APRIL 2020 AND MONDAY 13TH APRIL 2020
Did you know that our Practice has been awarded a certificate of achievement for achieving 'Active Practice' status by reducing sendentry behaviour in staff and patients, increasing phyiscal activity in staff and patients and being part of an active community.
Please click here to view.
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The new data protection regulation requires the practice to raise awareness of what personal data we hold, how we collect this data and who this data is shared with. We have a new patient privacy notice which you may wish to read Patient Privacy Notice (Word document). We also have available a young person friendly version of the patient privacy notice.
Young Person's Privacy Notice (Word document)
The new, simple and secure way to access a range of NHS services on your smartphone or tablet. What the NHS App does
Use the NHS App to:
Please ask at reception if you would like more information and help to use the NHS App.
If you would like more information regarding Carers Wakefield & District please see the following websites:
Carers Wakefield website
WF Youth website
Please note that we also have a 'Carers Champion' (Publisher docuemnt) based in the surgery to help.
We would like to thank all of our patients who took part in the Early Arthritis, Health & Wellbeing, GP Radicalisation and the ABACUS studies. We are currently the highest recruiting practice in NHS research in Wakefield and would like to continue working with our patients via research activity, to improve health outcomes for all.
The Practice has a new Patient Access Policy which gives you our most up to date information on how to access our services.
Patient Access Policy (Word document)
Please note the Surgery will be closed on these dates from 12pm onwards, If you require non urgent medical attention please call out of hours 111, if you require urgent medical attention please call 999
The gym is now open at the following times:
|Monday||09.00 to 13.00 (SW)|
|Tuesday||09.00 to 13.00 (SW)|
|Wednesday||09.00 to 13.00 (SW)|
|Thursday||09.30 to 14:30 (GD)|
|Friday||09:30 to 14:30 (GD)|
Any changes to the above times will be well communicated to users of the service. There is a charge of £2.50 per one hour session. Your Gym Instructor is Stacey Walker and she is happy to assist all patients' who wish to use the gym. We now have Gavin Dawson who is a gym instructor/personal trainer and also a peer mentor for turning point, who now works in the gym on Thursdays and Fridays 09:30am - 3pm. Please feel free to come along.
All organisations that provide NHS services, or publicly funded adult social care have implemented and conformed to the Accessible Information Standard (1605). This means we would like to record your preferred method of contact so that you can receive your health information in a format you can understand.
For most of us our preferred method of contact is our home number or mobile number but for example, if you suffer from hard of hearing or blindness that may not be suitable for you. If you or someone you are caring for wishes us to contact you in another way, please do let us know by informing our reception staff at the practice. We will then record your needs by highlighting it on your medical records.
Our current news stories include:
Did you know we have a Rycroft Primary Care Centre and South Hiendley Surgery Patient Participation Group? Our next meeting date at Rycroft is yet to be confirmed, please let us know if you would like to be involved.
For any patients who are unable to attend the meetings, we are also starting a 'virtual' group, where we send out information by e-mail to our PPG members, asking for your feedback regarding our service and input into any new projects or services which we may be considering, please let us know if you would be happy to be part of this 'virtual' group.Patient Group Page
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
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